IT Support
Today mid and small sized companies face two important challenges – How do you keep up with the increasing requirements of IT management all while making sure your solutions are financially responsible? How can you be certain your IT expenditures are providing solid business value?
EV TechNet solves these challenges with an inventive approach to IT outsourcing. Using custom processes, automated tools, and best in class expertise, EV TechNet provides enterprise-level desktop and server management, network and system administration and end-user support – all for a low fixed monthly cost. With EV TechNet your company receives a managed IT service that is secure, more reliable, more capable and more cost-effective than traditional in-house IT solutions.
Want flexibility? EV TechNet provided solutions combines essential core services with a variety of key options – offering the ultimate in service flexibility. Working closely with your organization, EV TechNet delivers services tailored specifically to meet your business needs at a fraction of the cost.
EV TechNet’s services
Studies show that an average employee spends 6 to 10 hours monthly dealing with computer-related support issues. If you apply this to every employee and every month – that’s hundreds or thousands of hours of downtime for even a small company. EV TechNet’s comprehensive desktop & server management services help increase employee productivity and reduces time lost. This service combines a robust, reliable IT infrastructure, proactive management capabilities and automated processes – all working seamlessly in the background – to keep your entire company productive, protected and satisfied.
EV TechNet’s comprehensive desktop & server management services include:
- Technology Refresh: Refresh programs to keep your organization productive through unique systems refresh programs. This will keep your organization’s IT infrastructure ahead of the curve without the fear of obsolesce or huge investments.
- Help desk / Trouble Ticketing: Helps you free your organization’s IT staff from day-to-day routines.
- Windows Software Support: Let us worry about staying current with all of Microsoft's business operating systems and applications. Our Microsoft Certified Engineers will take care of the day to day maintenance as well as any software roll-outs.
- Remote Monitoring: EV TechNet provides a proactive remote monitoring of all your servers, workstations, remote computers and network infrastructure.
- On-site support: Plans for virtually all of your organization’s hardware. EV TechNet has technicians available throughout the continental United States. This ensures that in the event of a component and/or system(s) failure, one of EV TechNet’s engineers can be at your site within a few hours to address the issue and get your organization back on-line with little or no downtime.
- System Administration: Services to ensure that your company’s servers stay fresh, up-to-date and working. This unique service program can be implemented through different levels and be automated to virtually eliminate any user interaction. In addition, EV TechNet can provide system reports to make sure your organization’s systems are running optimally.
- Backup & Disaster Recovery: Services for all your company’s servers. EV TechNet’s backup services are designed to ensure that your company’s digital assets are safe and sound. Through close interaction with your organization’s IT staff and some of the best back up experts, EV TechNet can provide the right backup solution for your company regardless of size, amount of data and timeframe.
- Infrastructure Management: Managing your entire network without requiring a full IT staff
